Delivery Excellence Lead

1 month ago

Springfield Lakes, Queensland, Australia Latitude Full time

Job Overview:

We are seeking a skilled Delivery Excellence Lead to join our team at Latitude, partners in money. As a Delivery Excellence Lead, you will play a vital role in championing our customers, partners, and people through the delivery of projects and initiatives that involve multiple parts of our customer journeys and technology domains.

About Us:

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. We offer digital payments, cards, and loans – but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Act Right, Show Care, Be Curious.

Salary:

The estimated salary for this role is AU$120,000 - AU$160,000 per annum, depending on experience and location.

Key Responsibilities:

  • Partner with Product, Marketing, Partner, Tech, and Operations teams to build a rich understanding of products, experiences, systems, consumer behaviors, and agent behaviors
  • Establish and manage product delivery workstreams and projects
  • Work closely with Product Managers, suppliers, Technology, Risk, Compliance, and the development team to execute on Pay business unit objectives
  • Manage dependencies and sequencing of work, working closely with Product Management to ensure alignment
  • Project delivery and business risk/issues management as per Latitude's risk and issues management guidelines
  • Release/implementation ownership, inclusive of meeting any necessary Change Authority Board (CAB) requirements
  • Financial management, including cost tracking and forecasting, execution of supplier statement of works, purchase order, and timesheet administration
  • Producing accurate and timely status reporting on initiatives
  • Preparing and presenting option and recommendation papers/packs to senior management

Required Skills and Qualifications:

  • An undergraduate degree in business, technology, or related discipline or comparable work experience
  • Experience as a Delivery Lead, Project Manager, and/or Product Owner
  • Experience in managing stakeholders and vendors to deliver projects with fixed end dates and complex requirements
  • Exceptional analytical and problem-solving skills
  • Financial Services knowledge across originations, credit cards, receivables platforms, and servicing domains
  • Strong understanding of delivery, governance, change management, and benefits realization frameworks
  • Excellent interpersonal, communication, and influencing skills
  • A team player attitude and collaborative by nature
  • Excellent business acumen and ability to build strong open relationships with business stakeholders
  • Any prior experience with Confluence, Jira, or MS Project would be nice
  • Ability to understand business requirements, technical design, solution, and application architecture
  • The skills and desire to navigate business problems and have an appreciation for decisions affecting areas outside of your accountability

Benefits:

  • Flexible working environment
  • Great compensation package
  • A safe, healthy, engaging, and productive working environment for all employees and workers

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