Senior Business Growth Specialist

1 month ago

Melbourne, Victoria, Australia Xplor Education Full time
Unlock Customer Potential as a Senior Business Growth Specialist

Xplor Education is on a mission to help businesses thrive in the fast-paced world of education. As a Senior Business Growth Specialist, you will play a pivotal role in delivering exceptional post-sales experiences that drive customer adoption and retention.

With our cutting-edge SaaS product suite, you will have the opportunity to make a real impact every day. Your primary focus will be on ensuring customers get the most out of our products, effectively onboarded, retained, and actively using and loving all of our offerings while representing the culture and dedication of Xplor Education to your customers.

About the Role
  • You will work closely with Account Executives to renew all customer accounts, execute strategies for the accounts, and help customers adopt and activate Xplor's product suite.
  • Your expertise will ensure timely and accurate responses when engaging with other departments (e.g., Support or Onboarding).
  • You will support the AE's strategy to increase revenue in your customer base by driving awareness, adoption, and training of products used by customers.
About You
  • 2+ years experience in solution selling technology or SaaS product.
  • Demonstrated track record in managing sales pipelines and delivering predictable results.
  • Proactive, self-motivated learner with a strong drive to achieve personal goals.
  • Ability to work in a team where you manage your own time and priorities.
About Xplor Education

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing 'everyday life' verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

Your Benefits
  • An estimated salary of AU$85,000 - AU$110,000 per year, depending on experience and qualifications.
  • A hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.
  • 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer.
  • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community.
  • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program.
  • Access to free mental health support.

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