Membership Director
3 weeks ago
We are seeking a highly motivated and experienced Membership Manager to join our team at Fitness First. As a key member of our club management team, you will be responsible for delivering exceptional member experiences and driving sales growth.
Key Responsibilities- Lead a team of Member Support Consultants to achieve sales targets and member retention budgets
- Develop and implement strategies to drive membership growth and improve customer satisfaction
- Manage front desk operations to ensure seamless member experiences
- Collaborate with the Club and Regional Manager to develop initiatives to drive membership growth
- Support the Club Manager in developing the Member Support Consultant fortnightly roster
- Proven sales and customer service experience with a track record of hitting KPIs
- Strong understanding of the sales cycle and various sales techniques
- Experience in managing customer journeys to achieve successful customer outcomes
- Previous experience in managing and mentoring a team
- Ability to set and motivate others towards a goal
- A competitive OTE of $80,000 made up of base salary and commission, plus super
- A complimentary Platinum Fitness First membership
- Anniversary leave days and an additional free gym membership for friends and family
- Career opportunities with Fitness and Lifestyle Group
We are proud to be part of Fitness and Lifestyle Group, a leading fitness and lifestyle company with a portfolio of globally renowned brands. Our 10,000+ employees help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
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"Membership Director"
4 days ago
Canberra, ACT, Australia Fitness First Full timeThe Opportunity:The Membership Director at Fitness First is responsible for leading the member experience team to achieve sales targets and member retention budgets. They oversee front desk operations to ensure exceptional, personalized service to our members.The Membership Director is a motivational leader who mentors their team and provides the tools...
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Membership Director
3 weeks ago
Canberra, ACT, Australia Fitness First Full timeThe Opportunity:We are seeking a highly motivated and experienced Membership Director to join our team at Fitness First. As a key member of our leadership team, you will be responsible for leading a team of Member Support Consultants to achieve sales targets and drive member retention.Key Responsibilities:Manage the daily workflow of the club's MSC team to...
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Membership Director
3 weeks ago
Canberra, ACT, Australia Fitness First Full timeThe Opportunity:The Membership Director at Fitness First is responsible for leading the member experience team to achieve sales targets and member retention budgets. They oversee front desk operations to ensure exceptional, personalized service for our members.Key Responsibilities:Manage the daily workflow of the member experience team to reach monthly sales...
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Membership Director
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Canberra, ACT, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and experienced Membership Manager to join our team at Fitness First. As a key member of our club management team, you will be responsible for delivering exceptional member experiences and driving sales growth.Key ResponsibilitiesLead a team of Member Support Consultants to achieve sales targets and member...
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Membership Director
4 weeks ago
Canberra, ACT, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and experienced Membership Manager to join our team at Fitness First. As a key member of our club management team, you will be responsible for delivering exceptional member experiences and driving sales growth.Key ResponsibilitiesLead a team of Member Support Consultants to achieve sales targets and member...
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