
Technical Support Specialist
1 week ago
A standout opportunity exists for a dedicated professional to excel as a Technical Support Specialist, providing exceptional customer service and making a meaningful impact in the industry.
Main Responsibilities:- Offer technical assistance to veterinary clinics utilizing advanced diagnostic tools
- Troubleshoot and resolve product issues with professionalism and expertise
- Respond to customer inquiries with clarity and empathy
- Collaborate with cross-functional teams to ensure timely and effective solutions
- Participate in a flexible support roster that includes occasional weekend shifts and after-hours support
- A passion for delivering outstanding customer experiences
- Previous experience in a customer contact or support role
- A strong aptitude for learning and communicating complex information
- Self-motivation and ability to thrive in a dynamic team environment
- Excellent problem-solving, time management, and prioritization skills
We are proud of our mission because it matters. As a leader in diagnostics and innovation, we contribute to keeping pets healthy, ensuring safe water, and supporting sustainable farming practices. With a global presence and a team of thousands, we are united by a shared purpose and a culture that values learning, respect, and impact.
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