Technical Support Specialist

1 week ago


Perth, Western Australia beBeeSupport Full time $80,000 - $100,000
Job Title:

A standout opportunity exists for a dedicated professional to excel as a Technical Support Specialist, providing exceptional customer service and making a meaningful impact in the industry.

Main Responsibilities:
  • Offer technical assistance to veterinary clinics utilizing advanced diagnostic tools
  • Troubleshoot and resolve product issues with professionalism and expertise
  • Respond to customer inquiries with clarity and empathy
  • Collaborate with cross-functional teams to ensure timely and effective solutions
  • Participate in a flexible support roster that includes occasional weekend shifts and after-hours support
Requirements:
  • A passion for delivering outstanding customer experiences
  • Previous experience in a customer contact or support role
  • A strong aptitude for learning and communicating complex information
  • Self-motivation and ability to thrive in a dynamic team environment
  • Excellent problem-solving, time management, and prioritization skills
About Our Work:

We are proud of our mission because it matters. As a leader in diagnostics and innovation, we contribute to keeping pets healthy, ensuring safe water, and supporting sustainable farming practices. With a global presence and a team of thousands, we are united by a shared purpose and a culture that values learning, respect, and impact.



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