Resort Operations Director
3 days ago
We are seeking a highly skilled Resort Operations Director to join our team at Wyndham Destinations in Airlie Beach, Australia.
Company OverviewWyndham Destinations is a leading vacation ownership company that offers unparalleled opportunities for career growth and development. With over 19,000 associates worldwide, we provide exceptional experiences for millions of travelers each year.
Our mission is to put the world on vacation, and we achieve this through our innovative approach to hospitality and commitment to excellence.
Job DescriptionThe Resort Operations Director will be responsible for the daily operational success of our resort in Airlie Beach. This includes managing all hotel departments, driving revenue and yield management, and ensuring exceptional customer experiences for our Club Wyndham owners and guests.
This is a hands-on position ideal for a hospitality professional with proven operational knowledge and experience. Industry experience or exposure to Vacation Ownership would be highly regarded but not essential.
Estimated Salary:$120,000 - $180,000 per annum (dependent on experience)
Required Skills and Qualifications- A Customer Experience superstar with a passion for creating personalized and memorable holiday experiences
- Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
- Operational knowledge and experience in all hotel departments, including rooms divisions, revenue, and yield management
- Strong relationships with key internal and external stakeholders, including Body Corporate
- Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
- Experience in Sales and Marketing of accommodation
- Strong Revenue Management skills
- Effective leadership, organizational, and interpersonal communication skills
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidized private health cover*
- Birthday Leave
Airlie Beach is a beautiful mainland base for guests to explore the majestic marine playground, idyllic islands, and lush rainforests the destination has to offer.
Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
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