Hospitality Operations Director
2 weeks ago
We are seeking a highly skilled and experienced Hospitality Operations Director to join our team at Club Wyndham Airlie Beach.
About the Role:This is a senior leadership position responsible for the overall operational success of the resort. The successful candidate will have proven experience in leading high-performing teams, driving revenue growth, and delivering exceptional customer experiences.
Key Responsibilities:- Lead and engage a driven team to provide an optimal customer experience in a resort environment.
- Develop and implement strategies to drive top-line revenue and bottom-line results.
- Build strong relationships with key internal and external stakeholders, including Body Corporate.
- Ensure the hotel operates efficiently by developing budgets and making sound financial decisions.
- A Customer Experience superstar with a passion for creating personalised and memorable holiday experiences.
- Proven experience in leading and engaging a team to deliver exceptional customer experiences.
- Operational knowledge and experience in all hotel departments, with a strong focus on rooms divisions, revenue, and yield management.
- Ability to build strong relationships with key internal and external stakeholders.
- Strong Revenue Management skills and ability to drive revenue growth.
- Effective leadership, organisational, and interpersonal communication skills.
- A competitive salary range of AU$120,000 - AU$180,000 per annum, depending on experience.
- Professional development funding to support your career growth.
- Discounted hotel stays across Australia, Fiji, and New Zealand.
- Subsidised private health cover.
- Birthday leave and other benefits.
At Wyndham Destinations, we pride ourselves on being a value-driven organisation that promotes continual growth and development for our people. We offer a dynamic and inclusive work environment where you can build a career and make a real difference in the lives of our guests.
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