Administrative Operations Manager
2 days ago
Overview:
The Labour Support Group is seeking an experienced Administrative Operations Manager to oversee the day-to-day operations of our Melbourne office and multiple campuses across Australia.
Key Responsibilities:- Operational Management: Manage office activities, ensuring efficient workflow and timely task completion across all locations.
- Staff Supervision: Supervise and support administrative staff, maintaining consistent service standards.
- Student Records Management: Oversee student records, enrolment data, attendance registers, and assessment submissions within the Student Management System (SMS).
- Procurement and Inventory Management: Coordinate procurement, inventory management, and maintenance of office equipment and educational resources.
- Enquiry Handling: Serve as primary point of contact for student enquiries regarding administrative processes and campus operations.
- Trainer and Assessor Support: Support trainers and assessors with administrative coordination, including timetabling, room bookings, and resource allocation.
- Staff Recruitment and Development: Assist with staff recruitment, onboarding, induction, and professional development.
- Communication and Coordination: Facilitate communication and coordination between academic staff, management, and students.
- Financial Management: Prepare and manage office budgets, monitoring expenditures and ensuring cost-effective use of resources.
- Payment Processing: Process invoices, payments, and coordinate billing and fee collection processes.
- Recordkeeping: Liaise with finance personnel to ensure accurate financial recordkeeping and compliance.
- Correspondence and Reports: Draft, review, and distribute official correspondence, reports, and administrative records.
- Policies and Procedures: Maintain and update administrative policies and procedures.
- Reporting: Provide operational and strategic reports to senior management.
- Event Organisation: Organise internal meetings, training workshops, and staff capability building activities.
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