Performance Leader

15 hours ago

Melbourne, Victoria, Australia beBeePerformance Full time $80,000 - $85,000

As a Performance Manager, you will be the leader of a tight-knit team integrating into client campaigns to ensure they reach their full potential.

Key Responsibilities
  • To manage digital marketing campaigns across various paid media marketing tactics, including Social and SEM, with exceptional client relations skills.
  • Develop in-depth knowledge of the client’s business, industry, competitors, key drivers, and environment, and identify opportunities for growth.
  • Provide sound reasoning for challenging clients on briefs and suggest alternative approaches that could better meet marketing objectives.
  • Create custom implementation strategies for clients, including optimal weights, placements, and buying parameters.
  • Analyse and evaluate media proposals with limited guidance, using core principles of the buying process, including analysing, predicting audiences and costs, and tracking and optimizing results.
  • Constantly seek ways to improve and enhance schedules to effectively achieve communication goals and cost efficiency.
  • Assess delivery against plan and manage the plan to address shortfalls, if any.
  • Provide post-campaign reports detailing results against planned KPIs, expenditure, communication goals, and campaign effectiveness, including learnings and recommendations for future campaigns.
  • Support the Director in client contract negotiations and evaluate cost, value, and delivery to achieve the best result for clients.
  • Prepare contracts/ Proposals for clients.

Clients:

  • Maximise client retention and growth.
  • Effectively manage client expectations and communicate status updates, resourcing changes, and deadlines.
  • Serve as a trusted advisor on media-related matters and provide expert insights on the client's industry, competitors, and key drivers.
  • Lead and manage client meetings/daily WIPs and updates, ensuring campaigns and market updates include action items.

Team Management:

  • Manage a team of Performance Executives and Coordinators.
  • Build goals and manage 30-60-90-day plans for team members.
  • Evaluate leave planning for the team and set expectations internally and with clients.
  • Achieve zero errors/write offs across all platforms.
  • Maintain an open communication environment with the team and keep them informed about changes and updates.
  • Motivate team members to exceed client expectations and produce high-quality work.
  • Take responsibility for the team’s quality of work and success.
  • Effectively manage workflow and resource allocation within the team.
  • Support team members in learning best practices.
  • Work closely with the Director to manage and develop team members’ careers through coaching and feedback.
  • Hold career progression meetings with team members along with the Director and help create development plans.

Financial Management:

  • Take ownership of invoicing responsibilities for the team and promptly address any issues.
  • Send invoices to the correct client contact in a timely manner and properly file copies of all invoices.
  • Implement accurate financial tracking processes, including PO numbers, trackers, etc.
  • Track pre-bill invoices accurately and consistently.
  • Communicate and resolve financial/billing issues with clients while maintaining strong relationships.

Required Skills:

  • Demonstrated experience with Microsoft Suite
  • Data Visualisation
  • Search/SEM experience
  • Stakeholder management skills
  • Time Management
  • Attention to Detail
  • Process-oriented
  • Effective Communication (written and verbal)
  • Efficient – gets work done quickly with accuracy
  • Commercial / business acumen – billing, invoicing, negotiation

Salary ranging from $80,000-$85,000 inclusive of super

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