Sales Performance Leader

22 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $120,000
Store Team Leader

Drive sales performance as Store Team Leader in Melbourne. Lead a sales team to achieve business objectives and KPIs through expert coaching and feedback.

Deliver exceptional customer service and the ideal shopping experience through real-time support and guidance. Manage customer flow and develop a high-performing team of sales associates.

Key Responsibilities:
  • Lead sales associates to improve selling skills and enhance sales results
  • Collaborate with the Store Manager to drive sales for assigned categories
  • Coach and provide feedback to the team on customer service and store standards
  • Manage customer flow and establish benchmarks for excellent service
  • Partner with specialists, stock, and operations teams to drive sales growth and customer satisfaction
Essential Requirements:
  • Advanced knowledge of retail software systems
  • Skilled customer service issue handling and conflict resolution
  • Fluent and professional communication with customers and staff members
  • Previous supervisory or management experience in a retail sales environment

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