Part Time Administration Officer
3 days ago
About the Role
The primary function of this part-time administration officer is to ensure efficient and effective patient registration in the Emergency Department of Northern Beaches Hospital. This involves greeting and welcoming patients and visitors, directing them to the appropriate area or person, or personally attending to their needs.
This is a 24/7 service, and the role requires working on a rotating 24/7 roster.
- Ensure the reception desk is kept tidy and presentable at all times.
- Register patients in a timely manner.
- Confirm Medicare eligibility.
- Support the Patient Liaison & Admission teams where required and assist with the admission of patients from Emergency into the Hospital.
- Certificate III in Health Administration or 2 years' experience in health administration roles is preferred.
- Ability to work 24/7 rotating roster.
- Understanding of medical terminology would be an advantage.
- Intermediate skills in IT systems, particularly MS Office and databases.
- Demonstrated experience of inpatient management systems, e.g. WebPAS.
- Well-developed interpersonal skills.
- Aptitude to multitask and work to timelines.
- Trusted to maintain confidentiality.
- Demonstrated ability to work autonomously and within a team.
- Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly, and courteous manner.
- Good attention to detail.
- Fluency in English with well-developed oral and written communication.
- Good standard of computer literacy.
Employee Benefits
Our OneHealthscope rewards program offers a range of wellness benefits, discounted onsite parking at Northern Beaches Hospital, and access to Fitness Passport.
- Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and members of their immediate family.
- OneHealthscope rewards program with national deals and discounts for travel, health insurance, and banking offers.
- Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.
About Northern Beaches Hospital
Operated by Healthscope, Northern Beaches Hospital is a contemporary 488-bed facility comprising 60% public and 40% private beds. It provides a wide range of health services to the local community, including Surgery, a 50-bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre, and Outpatients.
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Frenchs Forest, New South Wales, Australia Healthscope Full timeAbout the RoleThe Part Time Administration Officer will play a crucial role in ensuring the efficient and effective registration of patients at the Emergency Department of Northern Beaches Hospital. This includes greeting and welcoming patients and visitors, directing them to the appropriate area or person, and personally attending to their needs.Key...
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