Healthcare Administration Assistant

1 month ago


Frenchs Forest, New South Wales, Australia Healthscope Full time

Northern Beaches Hospital, a world-class Level 5 hospital, offers a unique opportunity for a motivated and passionate Ward Clerk or Administrator to join its team. As a leading healthcare provider in Australia, we are committed to delivering exceptional patient care and services.

About Us

At Northern Beaches Hospital, we pride ourselves on our diverse and friendly culture, which is open to ideas and innovation. Our hospital features 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, including cardiac catheter labs. We have a wide range of services, from cardiothoracic surgery to luxury maternity and emergency care, making us an ideal place to build a career in healthcare.

Job Description

We are seeking a part-time Ward Clerk to work 5 days per fortnight, with the set days being Thursday and Friday one week, and Wednesday, Thursday, and Friday the next week. The successful candidate will be responsible for:

  • Providing patient-centred customer service, including greeting all customers, handling enquiries, booking and rescheduling appointments, and maintaining accurate and timely patient information data collection and processing of medical records.
  • Liaising with medical staff, undertaking general administration duties, and managing patient electronic records to ensure the privacy and confidentiality of patient information.
Required Skills and Qualifications

The ideal candidate will have:

  • Experience in an acute patient-focused healthcare facility/hospital.
  • Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments.
  • Good computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel).
  • A track record of providing great service and customer experience.
  • Strong interpersonal communication and report writing skills.
  • The ability to work autonomously as well as in a team environment.
Salary and Benefits

The estimated annual salary for this role is $60,000-$70,000, depending on experience. We offer a range of benefits, including discounted onsite parking, discounted gym memberships, Employee Assistance Programs, salary packaging via novated lease, and bulk billing services for employees and immediate family members.

What's Next?

If you are a motivated and passionate individual looking to make a difference in the lives of our patients, please click on the 'Apply' button to submit your application. Please include a cover letter and your CV, along with the contact details of two professional referees. Prior to appointment, applicants will be required to provide a current National Police check and a NSW Working with Children's Check.



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