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Front Office Supervisor

2 months ago

North Ryde, New South Wales, Australia Marriott International Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities
  • Process guest check-ins, verifying identity, payment, and room assignments.
  • Set up accurate guest accounts and enter Marriott Rewards information.
  • Secure payment and verify billing, ensuring rates match market codes.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports, balancing and dropping receipts.
  • Count and secure bank at the beginning and end of shift.
  • Obtain manual authorizations and follow Accounting procedures.
  • Notify Loss Prevention/Security of guest reports of theft.
Requirements
  • High school diploma or equivalent.
  • At least 1 year of related work experience.
Preferred Qualifications

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to sustaining an inclusive, people-first culture and providing opportunities for growth and development.