Critical Incident Resolution Specialist

At Macquarie, we're shaping the future of finance. Our Technology division is a key driver of this vision, delivering intuitive solutions with people in mind.We're seeking an experienced Critical Incident Resolution Specialist to join our Enterprise Service Management team. This role plays a critical part in ensuring the integrity and resilience of our...

Role OverviewAt Interactive, we're a dynamic force in the tech landscape, constantly growing and evolving.Key ResponsibilitiesAct as a single point of contact for critical incidents.Coordinate with technical teams, clients, and senior management during incident resolution.Develop and improve ITIL-based incident management processes.Reduce downtime through...

About the RoleMable is an online platform connecting Australians looking for disability and aged care support to independent support workers. As an Incident and Complaints Manager, you will be responsible for leading a team of specialists in managing and overseeing incidents and complaints resolution, ensuring high-quality care services while maintaining...

We are seeking a highly skilled professional to join our team as an Incident and Complaints Manager at Mable. The successful candidate will be responsible for leading a team of Incidents and Complaint Specialists, managing and overseeing all aspects of incidents and complaints resolution. This role plays a crucial part in enhancing the overall quality of...

Major Incident Manager RoleAt Interactive, we're a dynamic force in the tech landscape, constantly growing and evolving. Our Incident Management Team is geared up to tackle any technical challenges our customers may encounter.As the Major Incident Manager, your role goes beyond coordination – you'll work closely with customers and our service delivery...

About the RoleWe are seeking a highly skilled Senior Incident Resolution Lead to join our Incident Management Team. This is a key position that will oversee and improve the ITIL-based Incident Management lifecycle.Key ResponsibilitiesAct as a single point of call for major incidents, coordinating with technical teams, clients, and senior management.Oversee...

About the RoleMable is an online platform connecting Australians looking for disability and aged care support to independent support workers. We are seeking a highly skilled and dedicated professional to join our team as an Incident and Complaints Resolution Manager.Key ResponsibilitiesDevelop and implement effective incident management procedures and...

Mable is seeking a highly skilled professional to join our team as an Incident and Complaints Resolution Manager.This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key Responsibilities:Incident Management:Develop and implement effective incident management procedures and protocols.Monitor,...

Mable is seeking a highly skilled professional to join our team as an Incident and Complaints Resolution Manager.This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key Responsibilities:Incident Management:Develop and implement effective incident management procedures and protocols.Monitor,...

Palantir Technologies is seeking a skilled Incident Management Specialist to join our team. As a key member of our centralized team, you will be responsible for managing critical outages and ensuring the stability of our products. Your excellent communication and problem-solving skills will enable you to triage, troubleshoot, and coordinate the resolution of...

This is an exciting opportunity to join Cuscal Limited as a Service Operations Specialist, where you will play a critical role in ensuring the smooth operation of our mission-critical systems and customer interactions.As a Service Operations Specialist, you will be responsible for managing incidents from start to resolution, assisting incident managers...

About the Role:At Interactive, we're not just a tech company - we're a dynamic force in the tech landscape, constantly growing and evolving. Our Incident Management Team is geared up to tackle any technical challenges our customers may encounter. Key Responsibilities:Act as a single point of call for major incidents, providing clear communication and...

Job Title: Incident Response SpecialistSecureworks is seeking a highly skilled Incident Response Specialist to join our team. As an Incident Response Specialist, you will be responsible for managing the technical and non-technical aspects of incident response, conducting investigative analysis, and developing tailored remediation plans.Key...

Role OverviewAs a Senior Incident Manager at Macquarie, you will play a critical role in maintaining high service quality, adhering to technology standards, and implementing modern practices like SRE. You will be part of a global team promoting reliability, risk management, and operational excellence.Key ResponsibilitiesLead the coordination of responses to...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our Enterprise Service Management team at Macquarie. As a key member of our global team, you will play a critical role in promoting reliability, risk management, and operational excellence.Your primary focus will be on maintaining high service quality, adhering to technology...

At Raytheon Australia, we are seeking a highly skilled Mission-Critical IT Infrastructure Specialist to join our team.About the RoleThis is an exciting opportunity to work on complex, state-of-the-art programs designed to keep Australia safe. As a Mission-Critical IT Infrastructure Specialist, you will be responsible for ensuring the continued operation of...

This is a challenging role for an Incident and Escalation Manager with Datadog, a leading company in AU. The team is growing rapidly, and this is an opportunity to join at an exciting time.The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our Enterprise Service Management team at Macquarie. As a key member of our global team, you will play a critical role in promoting reliability, risk management, and operational excellence.Key ResponsibilitiesLead the coordination of responses to priority technology incidents,...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our Enterprise Service Management team at Macquarie. As a key member of our global team, you will play a critical role in promoting reliability, risk management, and operational excellence.Key ResponsibilitiesLead the coordination of responses to priority technology incidents,...

Role OverviewWe are seeking a highly skilled Incident Manager to join our Enterprise Service Management team at Macquarie. As an Incident Manager, you will play a critical role in maintaining high service quality, adhering to technology standards, and implementing modern practices like SRE.Key ResponsibilitiesLead the coordination of responses to priority...