Compliance and Resolution Specialist

3 weeks ago


Sydney, New South Wales, Australia Australian Government Department of Defence Full time

Company Overview

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The Australian Government Department of Defence is a leading organisation in the field of defence policy and complaint resolution.

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About Us

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We are responsible for managing complaints and resolving disputes within the Defence community. Our team works closely with stakeholders to provide expert advice, education, and support.

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Job Description

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We are seeking an experienced Compliance and Resolution Specialist to join our team. As a key member of our department, you will work independently to ensure effective support systems are in place for Defence personnel. You will exercise sound judgement and decision making to provide expert advice and influence reform.

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Your Key Responsibilities

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  • Work within a fast-paced operational environment to meet tight deadlines and manage competing priorities.">
  • Develop and deliver training programs to support workplace behaviour management and conflict resolution options.">
  • Collaborate with stakeholders to implement creative solutions to support compliance and resolution initiatives.">
  • Demonstrate a high level of professionalism, discretion, and the highest ethical standards.">
  • Have superior problem-solving and time management skills and demonstrate resilience.">
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Requirements

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To be successful in this role, you will require:

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  • A background in HR, administrative review, complaint handling, mediation, coaching, training, or policy development.">
  • Excellent written and verbal communication skills, including the ability to brief through verbal and written communications.">
  • Demonstrated critical analysis and reasoning skills to prepare considered outcomes for internal and external complaints.">
  • Superior problem-solving and time management skills, and the ability to demonstrate resilience in a fast-paced environment.">
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Estimated Salary Range

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$85,000 - $105,000 per annum (plus superannuation).

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Benefits

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We offer a range of benefits, including:

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  • A competitive salary and benefits package.">
  • The opportunity to work with a dynamic team in a leading government organisation.">
  • Professional development opportunities to enhance your skills and career prospects.">


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