Front Office Supervisor Lead

3 days ago


Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

At Travel + Leisure Co., we are seeking a skilled and experienced Front Office Supervisor to join our team in ensuring the efficient day-to-day operation of the Reception desk.

What We Offer

We offer a competitive estimated salary of $70,000 per annum for this role, taking into account the location and responsibilities involved.

In addition to a attractive remuneration package, you will also have access to subsidised private health insurance, professional development funding, and discounted hotel stays across Australia, Fiji, and New Zealand.

About The Role

The successful candidate will be responsible for:

  • Greeting and registering owners and guests in a friendly and professional manner;
  • Providing information on local area attractions and amenities;
  • Managing guest issues effectively and efficiently;
  • Building, developing, training, and leading a high-performing team to deliver exceptional customer service.

To be considered for this opportunity, you will require:

  • A minimum of 3 years' experience in a Front Office department at a supervisory level;
  • Knowledge of hotel property management systems, preferably Opera;
  • Excellent communication and interpersonal skills;
  • The ability to work effectively under pressure and as part of a team;
  • Strong time management and problem-solving skills.
Why Choose Us

Hospitality is at the heart of everything we do at Travel + Leisure Co. We are committed to delivering excellence and creating memorable experiences for our guests. As a member of our global team, you will have the opportunity to build a career with a value-driven organisation that promotes continual growth and development for its people.



  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., we strive to put the world on vacation. As a Front Office Supervisor, you will play a crucial role in ensuring the efficient day-to-day operation of the Reception desk, providing exceptional guest experiences, and promoting high levels of customer service.Key ResponsibilitiesGreet and register...


  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Unlock the Art of Exceptional Customer ServiceAt Travel + Leisure Co., we're passionate about delivering unforgettable experiences for our guests. As a Front Office Supervisor, you'll play a vital role in ensuring the smooth operation of our Reception desk, providing top-notch service to our owners and guests, and building a high-performing team that shares...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    At Travel + Leisure Co., we strive to put the world on vacation. As a Front Office Supervisor, you will play a critical role in ensuring our guests have an exceptional experience at our resort. Your responsibilities will include managing the day-to-day operations of the reception desk, greeting and registering owners and guests, providing information on...

  • Front Desk Supervisor

    4 weeks ago


    Port Douglas, Queensland, Australia Marriott Full time

    About the Role:We're seeking an exceptional Front Desk Supervisor to lead our Front Office team in delivering exceptional guest experiences. As a key member of our Sheraton community, you'll be responsible for supervising the front office team, supporting them with general operational tasks, and exceeding guest expectations.Key Responsibilities:Supervise and...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    Company OverviewTravel + Leisure Co. is a leading global hospitality company dedicated to delivering exceptional vacation experiences for millions of travelers worldwide.We operate a network of 245 vacation club resort locations across the globe, with a team of over 25,000 associates working together to put the world on vacation.Salary and BenefitsAs a Front...

  • Front Desk Supervisor

    4 weeks ago


    Port Douglas, Queensland, Australia Marriott Full time

    Hotel Guest Services Supervisor RoleAt Marriott International, we're committed to putting people first. As a Front Desk Supervisor, you'll be part of a community that values equality, diversity, and inclusiveness. We invite you to join our team and become a part of our global community.Key Responsibilities:Be the connecter and facilitator of collective power...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to provide exceptional vacation experiences for millions of travelers worldwide. We're looking for a talented Front Office Supervisor to join our Club Wyndham Port Douglas team.O Where No Two Days Are the SameAs a Front Office Supervisor, you'll be responsible for ensuring the efficient...


  • Port Douglas, Queensland, Australia Marriott Full time

    Front Office Duty Manager OpportunityWe are seeking an experienced and motivated Front Office Duty Manager to lead daily operations in our iconic Resort, situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland.The successful candidate will possess a strong background in hotel operations, with experience in...


  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Guest ExperiencesWe are seeking a Front Office Supervisor to join our team at Club Wyndham Port Douglas. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the Reception desk, providing exceptional service to our owners and guests, and managing any issues that may arise.Key...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional customer experiences for millions of travelers worldwide. As a Front Office Supervisor, you will play a key role in ensuring the efficient day-to-day operation of the Reception desk, providing top-notch service to owners and guests, and managing any guest issues that...

  • Operations Lead

    2 weeks ago


    Port Douglas, Queensland, Australia Marriott International Full time

    Company OverviewSheraton Grand Mirage Port Douglas is a leading resort situated in Tropical North Queensland, boasting 295 guest rooms and suites. As part of the Marriott International Group, we offer a dynamic work environment with opportunities for growth and success.About This RoleWe are seeking an experienced Operations Lead to join our Front Office...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    We are seeking a highly skilled Front Office Supervisor to join our team at Club Wyndham Port Douglas. As a key member of our front office team, you will be responsible for ensuring the efficient day-to-day operation of the Reception desk, including greeting and registering of owners and guests, providing information to local area attractions,...

  • Duty Manager

    4 weeks ago


    Port Douglas, Queensland, Australia Marriott Full time

    Job Title: Duty Manager - Front Office Operations LeadThe Sheraton Grand Mirage Port Douglas is seeking a highly motivated and experienced Duty Manager to lead daily Front Office operations. Reporting directly to the Front Office Manager, the successful candidate will be responsible for coordinating the daily operations, delivering outstanding service to...

  • Duty Manager

    1 month ago


    Port Douglas, Queensland, Australia Marriott International Full time

    Company OverviewSheraton Grand Mirage Port Douglas is part of the Marriott International Group, a leading global hospitality company with a diverse portfolio of brands and properties worldwide.Job SummaryWe are seeking an experienced Duty Manager to lead daily Front Office operations and deliver exceptional guest experiences.Key ResponsibilitiesCoordinating...


  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Excellent Opportunity in HospitalityWe are seeking an experienced Front Desk Night Supervisor to join our team in Port Douglas. As a Night Auditor, you will be responsible for the overnight operations of the front desk, greeting and registering of owners and guests, providing information on local attractions, and completing all department-related...


  • Port Douglas, Queensland, Australia Travel + Leisure Co Full time

    Unlock a World of Vacation PossibilitiesWe are seeking an exceptional Vacation Club Front Office Manager to join our team at Travel + Leisure Co.About UsAt Travel + Leisure Co., we are driven by a simple yet powerful mission: to put the world on vacation. With a portfolio of iconic brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and...

  • Operations Manager

    1 week ago


    Port Douglas, Queensland, Australia Marriott International Full time

    Company Overview">Sheraton Grand Mirage Port Douglas is part of the Marriott International Group, a leading global hospitality company with numerous brands, hotels, and opportunities for growth.We have 8,500 properties across the globe in more than 138 countries. Learn more about our company here.Salary">The estimated salary range for this role is AU$80,000...


  • Port Douglas, Queensland, Australia Oaks Hotels Full time

    Company OverviewOaks Hotels is a renowned hospitality brand offering unparalleled guest experiences.Salary InformationThe successful candidate can expect a competitive salary of $55,000 per annum, reflecting the high level of responsibility and expertise required in this role.Job DescriptionAs a Night Guest Service Agent at Oaks Port Douglas Resort, you will...


  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Guest ExperiencesWe're committed to putting the world on vacation at our global resort locations, and we need a skilled Front Office Supervisor to lead the way. As a Front Office Supervisor, you'll be responsible for ensuring the smooth day-to-day operation of the Reception desk, including greeting and registering guests, providing...


  • Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    Deliver Exceptional Guest ExperiencesAs the Housekeeping Supervisor at Travel + Leisure Co., you will be responsible for maintaining the highest standards of cleanliness and service throughout our resorts.Key Responsibilities:Clean and maintain hotel rooms, bathrooms, kitchens, and living areas to exacting standardsDelegate tasks to ensure efficient room...