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Sonder Responder

2 months ago

Melbourne, Victoria, Australia at Sonder Full time
About the Role

At Sonder, we're committed to providing exceptional care and support to our members. As a Sonder Responder, you'll play a critical role in our Response Network, providing in-person support to our members who need help, when they need it, in coordination with our Support Centre.

Key Responsibilities
  • Conduct stakeholder engagement to support Sonder's business and operational outputs as directed
  • Nurture partnership relations, engagement and training
  • Provide input to operational procedures and network management
  • Conduct emergency and non-emergency support responses as required to support the network of responders in your area
Requirements
  • Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
  • High level of self-awareness, motivation, and self-management
  • Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
  • Ability to work a flexible, on-call roster
What We Offer

As a Sonder Responder, you'll enjoy a range of benefits, including:

  • Generous remuneration for on-call availability and incident response
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment