Sonder Support Specialist

2 weeks ago


Melbourne, Victoria, Australia at Sonder Full time

About Sonder

Sonder is a leading provider of active care technology, dedicated to enhancing the wellbeing of individuals and organisations. Our innovative platform offers immediate, 24/7 support from a team of safety, medical, and mental health professionals, ensuring people receive the right care at the right time.

With operations in Australia, New Zealand, and the UK, Sonder is at an exciting stage of growth. We invite experienced professionals to join our mission, helping organisations worldwide create a culture of active care and empowering people to thrive.

Key Responsibilities

  • Conduct stakeholder engagement to support Sonder's business and operational outputs
  • Nurture partnership relations, engagement, and training
  • Provide input to operational procedures and network management
  • Respond to emergency and non-emergency situations, ensuring the wellbeing of individuals and organisations

Requirements

  • Recent or current experience in emergency services, military, or security-related work
  • High level of self-awareness, motivation, and self-management
  • Ability to set priorities, act on key issues, and make quick decisions while displaying interpersonal sensitivity
  • Flexibility to work a 24-hour on-call roster

What We Offer

  • Generous remuneration for on-call availability and incident response
  • Opportunity to build and expand the Sonder Responders Network in Australia
  • Collaborative and supportive work environment

As a Sonder Support Specialist, you will play a vital role in supporting our mission to enhance the wellbeing of individuals and organisations. If you are passionate about active care and have the skills and experience required, we encourage you to apply.



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