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Services Engagement Expert Customer Innovation Services

2 months ago

Melbourne, Victoria, Australia SAP SE Full time
Job Summary

We are seeking a highly skilled Services Engagement Expert to join our Customer Innovation Services team. As a key member of our team, you will be responsible for driving business development and leading services engagement with customers across the region.

Key Responsibilities
  • Business Development: Identify and pursue new business opportunities to drive revenue growth and expand our customer base.
  • Services Engagement: Lead services engagement with customers to deliver high-quality solutions and services that meet their needs.
  • Customer Relationship Management: Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Project Management: Manage projects from initiation to delivery, ensuring timely and within-budget completion.
  • Team Collaboration: Work closely with cross-functional teams, including sales, delivery, and support, to ensure seamless execution of services engagement.
Requirements
  • Education: Bachelor's degree in computer science, science, mathematics, engineering, or similar.
  • Experience: Minimum of 15 years of experience in service delivery and presales, with a strong background in cloud delivery principles and methodologies.
  • Skills: Excellent understanding of SAP technology, solutions, and services, as well as advanced knowledge of cloud delivery principles and methodologies.
About SAP

SAP is a leading provider of enterprise software and services, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are committed to creating a workplace that values diversity, inclusion, and flexibility, and offers a range of benefits and opportunities for growth and development.