Customer Service Expert

2 weeks ago


Melbourne, Victoria, Australia Weploy Full time

Opportunity Overview


Weploy is seeking a skilled Customer Service Expert to join our team. In this role, you will be the primary point of contact for all incoming customer calls, ensuring each interaction is marked by outstanding customer service.



  • Handle a large volume of inbound queries through calling, emails, and chats.
  • Promote products and services tailored to member's needs.
  • Detailed training programs in place to get you set up in your role.
  • Work 1 day from the comfort of your home, then join us onsite in our vibrant office.
  • Supportive and social team culture.

About You



  • Minimum of 6 months to 1 year's recent experience in a call centre or high volume phone-based role (Financial Services industry is a bonus).
  • Genuine passion and proven experience in delivering exceptional customer experiences.
  • Up for a challenge - someone who tackles complaints or complex issues with resilience.
  • Full-time availability across Mon-Sat (rosters across 8-7pm working consistent full-time hours of 37.5 each week).
  • Exceptional communication skills both verbally and written.
  • Proven professional references from previous employers.

What's Next?


Apply now and kick start your Weploy journey with one of our dedicated Talent team members.



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