Technical Support Professional

19 hours ago

Australia beBeeCareer Full time $70,000 - $100,000
Join a dynamic IT team where you can drive your career forward in a supportive and vibrant work environment.

Key Responsibilities:

  • Deliver exceptional technical support to ensure seamless operation of our clients' systems.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Stay up-to-date with the latest technologies and industry trends to provide expert advice and guidance.
Requirements

To succeed in this role, you will need:

  • 3+ years of experience in a managed service provider or equivalent client-facing service experience.
  • Demonstrated expertise in Windows Server, Active Directory, and Windows Desktop.
  • Experience with virtualisation technologies such as HyperV and VMware vSphere.
  • Skill in NAS and SAN administration.
  • Extensive knowledge of LAN/WAN networking including firewalls, VPNs, VLANs, and WiFi.
  • Knowledge and working experience with cloud vendors like Amazon AWS and Microsoft Azure.
  • Experience with Microsoft 365.
Desirable Skills

The following skills are highly desirable:

  • Experience with MacOS.
  • Familiarity with Sophos Firewalls.
  • Cisco Networking knowledge.
  • ConnectWise ticketing system experience.
  • Microsoft SharePoint skills.
  • IP Telephony expertise.
  • PRTG Network Monitoring System (NMS) knowledge.
  • Mobile Device Management (MDM) skills.
  • CRM Systems experience.
What We Offer

As a valued member of our team, you will enjoy:

  • A positive and vibrant company culture that fosters collaboration and teamwork.
  • Opportunities for professional development and growth.
  • A competitive remuneration package.
  • Flexible training options.

The successful candidate will require a reliable motor vehicle and a current driver's license. Applicants must be Australian citizens.

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