
IT Technical Support Specialist
17 hours ago
We are seeking a skilled and experienced IT professional to provide technical support and maintenance for our organization.
Main Responsibilities:
- Offer first and second-level technical assistance for hardware, software, and networking issues.
- Analyze and resolve complex technical problems efficiently and professionally.
- Install and configure IT hardware, software, and peripheral equipment.
- Maintain accurate documentation on system changes and technical support incidents.
- Participate in the implementation of IT projects and system upgrades.
- Provide on-site and remote technical support to clients and internal staff.
Required Skills and Qualifications:
- A qualification in Information Technology or a related field is mandatory.
- Minimum 2 years' relevant work experience in an IT support role is required.
- Excellent analytical and problem-solving skills are essential.
- Strong interpersonal and communication skills are necessary.
- Ability to manage multiple priorities in a fast-paced environment is crucial.
About This Role:
This position requires a detail-oriented and organized individual who can effectively communicate with both technical and non-technical teams.
What We Offer:
We offer a dynamic work environment, competitive salary, and opportunities for career growth and development.
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