Technical Support Specialist

15 hours ago

Australia beBeeSupport Full time $80,000 - $100,000

Technical Support Specialist Job Description

Overview

We are seeking a highly skilled and motivated Technical Support Specialist to provide exceptional technical support to our clients in a large corporate environment. This is an exciting opportunity for individuals who enjoy working with technology and are passionate about delivering top-notch service.

  • As a Technical Support Specialist, you will be responsible for supporting IT equipment and desktop/laptop technology (Mac and PC), maintaining Windows 7/10 operating systems and troubleshooting hardware and software issues, providing smart hands support with networking, server, and telecommunications technologies, managing inventory of IT assets, including asset auditing, and troubleshooting complex technical issues and prioritizing tasks with minimal supervision.
Required Skills and Qualifications

To be successful as a Technical Support Specialist, you must have:

  • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware.
  • Able to uphold a positive attitude at all times, even under stressful conditions.
  • Excellent verbal and written communication skills.
  • High level of professionalism and strong personal interaction skills.
Benefits

We offer a comprehensive benefits package that includes:

  • 401(k) plan with company match.
  • Paid time off.
  • Tuition reimbursement.
  • Medical, dental, and vision insurance.

In addition, we offer the opportunity to participate in professional development eLearning programs within our organization.

We are looking for a highly skilled and motivated individual who can provide exceptional technical support to our clients.

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