Event Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Legal Aid NSW Full time
About the Role

We are seeking an experienced Event Operations Manager to join our team at the Sydney Opera House. As a key member of our events team, you will be responsible for the strategic direction, leadership, and operational management of event-related activity at the Sydney Opera House.

Key Responsibilities
  • Lead the account management, production management, stage management, and Centre for Creativity teams to achieve the highest standards of hirer satisfaction, strong and collaborative working relationships with internal and external stakeholders, and high-quality professional event management services.
  • Maintain a culture of safety and enable the artistic vision and strategic goals of the Sydney Opera House.
  • Develop and implement strategies to improve event operations, including process improvements, staff development, and stakeholder engagement.
  • Collaborate with internal stakeholders to ensure seamless event delivery, including venue management, technical services, and marketing.
  • Build and maintain strong relationships with external stakeholders, including clients, suppliers, and industry partners.
Requirements
  • Extensive senior-level experience in the strategic and operational management of event operations and delivery within a large or medium-sized entertainment and/or performing arts organization.
  • Demonstrated high-level expertise in building and leading high-performing teams, including training and mentoring, staff development programs, performance management, and workforce planning.
  • Significant experience in building and managing commercial relationships, including highly developed communication, negotiation, conflict resolution, and people management skills.
  • Ability to think laterally with excellent problem-solving skills and able to devise new and creative systems.
  • A proven track record in daily operational management across multiple events/productions and/or venues and multi-project management.
  • Experience leading the planning and execution of major outdoor events and large teams through major events.
  • Well-developed written capability and a demonstrable command of producing high-level business documentation.
What We Offer

As a member of our team, you will have access to a range of benefits, including flexible working arrangements, 5 weeks annual leave, access to internal and external professional development programs, and staff engagement initiatives. You will also be part of a dynamic and inclusive work environment that values diversity, creativity, excellence, collaboration, and accountability.

How to Apply

To be considered for this role, please submit your application, including your up-to-date resume and a cover letter addressing the selection criteria. You will also be prompted to answer two targeted questions in the online application platform. Only applicants who apply online and include the requested documentation will be considered for this position.


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