Culturally Sensitive Employment Facilitator

1 week ago


North Lakes, Queensland, Australia The Busy Group Full time

About the Opportunity

The First Nations Mentor role at The Busy Group presents a unique chance to engage with our Indigenous customers and local community, ensuring quality service provision while exceeding performance indicators. This is a full-time position until June 2025, likely to be extended based in Strathpine, Caboolture, or North Lakes offices.

  • Deliver exceptional customer service to external and internal stakeholders
  • Provide tailored mentoring to First Nations Customers for successful employment transitions
  • Offer expert advice to management regarding issues affecting First Nations customers
  • Develop and deliver culturally appropriate pre-placement training for Aboriginal and Torres Strait Islander Participants, employers, and host organizations according to Workforce Australia Guidelines
  • Build lasting relationships with customers, supporting their personal growth, cultural identity, and community connections
  • Maintain strong ties with local First Nations communities
  • Provide post-placement support as needed

Benefits of this Role

  • A competitive salary, circa $73,000 + 11.5% Superannuation
  • NFP Salary Packaging, meal card, and entertainment allowance
  • Ongoing training and professional development commitments
  • Career advancement opportunities within The Busy Group
  • Access to employee assistance programs and tools of the trade
  • A supportive work environment allowing autonomy while collaborating with colleagues

About The Busy Group

The Busy Ability program empowers individuals with disabilities and those with lived experiences of the justice system to reach their full potential through meaningful employment. With over 45 years' experience, we strive to make skills, education, and employment accessible to everyone, fostering a world of limitless possibilities.



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