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International Freight Business Development Specialist
2 months ago
As a key member of our Sydney-based team, you will be responsible for driving the growth of our International Freight business through strategic sales and customer engagement. Reporting to the Business Development Manager, you will work closely with the IFM and Sales teams to identify and capitalize on new business opportunities, manage customer relationships, and develop innovative sales strategies to drive business forward.
Key Responsibilities- Develop New Business Opportunities: Identify and pursue new sales channels and partnerships to expand our International Freight business.
- Grow and Service Customer Portfolio: Manage a portfolio of Northline accounts, providing exceptional customer service and ensuring customer satisfaction.
- Meet Sales Targets and KPIs: Meet and exceed sales targets, customer satisfaction, face-to-face visits, and retention metrics.
- Develop Sales Strategies: Create and implement sales strategies to drive business growth, including market research, competitor analysis, and relationship management.
- Review and Analyze Accounts: Regularly review and analyze customer accounts to understand their challenges and provide tailored solutions.
- Provide Training and Support: Offer necessary information and training to customers to ensure their success with our services.
- Competitor Analysis: Actively monitor and report on competitor activity and industry trends to stay ahead of the market.
- Proven Sales Experience: A proven track record of identifying, developing, and establishing key relationships in a sales environment.
- Industry Knowledge: Prior knowledge and understanding of the International Freight industry is essential.
- Negotiation and Communication Skills: Experience in negotiations with customers and shipping agents, as well as excellent language, literacy, numeracy, and communication skills.
- Business Acumen: Sound business acumen and an advanced understanding of the International Freight marketplace.
- Self-Motivation and Resilience: Self-motivation and resilience, combined with a track history of achieving sales targets.
- Microsoft Office Suite Skills: Advanced Microsoft Office suite skills and experience with in-house CRM software packages.
Northline is an experienced Australian-owned, global logistics business with an industry-leading national network and an international reach into more than 100 countries. We have 13 depots across Australia, with the ability and flexibility to tailor solutions to meet our customers' requirements and evolving market demands.
