Motor Repairer Performance Consultant
3 weeks ago
**About the Role**
We are seeking a highly skilled Motor Repairer Performance Consultant to join our team at Auto & General. As a Motor Repairer Performance Consultant, you will play a critical role in contributing to a high-performing team through the delivery and execution of control systems. Your primary responsibility will be to ensure that the motor repair network demonstrates comprehensive understanding and compliance with all contracted controls.
**Key Responsibilities**
- Execution of operational plans that support divisional strategic objectives.
- Contributing to the execution of commercial strategies relating to Super Centre and Fixed Cost network performance.
- Ensuring systems thinking is developed and maintained across the broader insured and third-party cost pools.
- Contributing to and execution of the Motor Assessing Operational plan.
- Accountable for maintaining repair quality and mitigating repair rectification.
- Maintain strong control of repair duration within the repair network.
- Ensure all performance management discussions and actions are documented and appropriately stored.
- Maximise performance of Network repairers through execution of best practice supply performance management strategy.
- Responsible for the capacity and booking availability for customers into the repair network.
- Responsible for supporting and enabling strong stakeholder engagement across the motor repair network.
- Maximise the repairer usage of the Audawatch system to drive effective customer communication.
- Accountable for maintaining high performance with high integrity culture.
**About Us**
Auto & General is a leading provider of general insurance products in Australia. We are committed to providing smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home, and on holiday.
**What We Offer**
As a Motor Repairer Performance Consultant at Auto & General, you will have the opportunity to work in a growing and changing business. We offer a range of benefits, including extra leave, paid parental leave, workplace giving, and development opportunities.
**How to Apply**
If you are seeking a new challenge and would enjoy the opportunity to work in a dynamic business, click on the APPLY NOW button and submit your application.
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