
Sales Growth Specialist
1 day ago
Are you a customer service expert looking to drive sales growth in the ICT sector? We are seeking an Associate level professional to join our team as a Sales Support Coordinator. In this dynamic role, you will provide exceptional customer service and support sales growth within our business.
About The Role
You will leverage your previous IT hardware experience to develop and maintain strong relationships with existing and new clients and suppliers. You will work closely with our sales team to support the sales process from proposal to close.
This is a fast-paced environment where you will hit the ground running and can contribute directly to the team's success. With potential for career advancement, this is an excellent opportunity to grow your skills and expertise.
Key Responsibilities
- Receive, quote and review hardware requests, liaise with external suppliers and distribution teams to ensure timely delivery of orders to customers
- Plan and prioritise sales support activities towards achieving agreed business goals, whilst managing your time and productivity
- Identify sales leads and escalating them to Business Development Managers
- Maintain sales statistics, records of sales performance and the customer database
- Provide administrative support for the production of tenders, bids and other sales related documents
- Receive, handle or escalate customer complaints related to the sale of our products/services
What You'll Bring
We are looking for someone with at least 2 years experience within the ICT sector. You will possess the following skills and attributes:
- Sound IT hardware product and services knowledge
- Excellent customer/vendor relationship building and management skills
- Ability to frequently interact and network with a variety of stakeholders and team members within own area of expertise
- Strong verbal and written communication skills
- Proven analytical and problem-solving skills
- Detailed with good organisational skills
- A team player and also have the ability to work independently
Why Join Us
As a member of our team, you will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help organisations explore possibilities and solve their greatest challenges.
Our company values diversity and inclusion, and we strive to create a workplace that is welcoming and inclusive for everyone.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology
Industries
- Non-profit Organisations and Primary and Secondary Education
Referrals increase your chances of interviewing at our company by 2x.
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