
Strategic Staffing Solutions Professional
3 days ago
We are seeking a highly motivated and strategic problem-solver who thrives in a fast-paced environment. Our ideal candidate will have a deep understanding of the staffing industry, including Rates calculation, contract management, gross margin, and profitability modeling.
The successful applicant will have experience in the analysis, design and development of solutions for Staffing Agencies including Applicant Tracking processes, Workforce Management processes and Rates Management processes.
A strong technical background with confidence in configuring software solutions to solve business problems is essential. A drive to learn about new technology, particularly Salesforce declarative configuration, is also required.
The role involves working on middle office and agency project implementations, including end to end workflows from application through to placement, payroll and invoicing.
- Industry Knowledge: Strong knowledge of the staffing industry, including rates calculation, contract management, gross margin and profitability modeling.
- Software Implementation: Proven experience in implementing software solutions to support Staffing Agencies, including applicant tracking processes, workforce management processes and rates management processes.
- Technical Acumen: High level of confidence in configuring software solutions to solve business problems.
- Business Analysis Skills: Ability to solicit and document functional requirements using user stories and other documentation.
- Exceptional Communication: Clear, adaptable and ordered communication skills, both written and verbal.
We are looking for someone who is calm under pressure and can think outside the box to overcome any blocker or challenge. You should enjoy fast-paced problem-solving and planning, taking charge of your own learning and research to become a trusted advisor to our customers in the areas of rates management and applicant tracking/workforce management integrations.
You will have the autonomy to proactively construct and manage your own daily and weekly plans, ensuring the successful delivery of assigned tasks. Your clear communication skills will be essential in guiding partners and ensuring all stakeholders understand and are aligned on project goals.
This is a hands-on role that requires you to be deeply involved in every stage of the project lifecycle, from supporting pre-sales activities, to discovery and design, build and test as well as providing key user training.
Key ResponsibilitiesKey responsibilities of this role include:
- Solving complex business problems and transforming customer operations using software solutions.
- Implementing Rates Management solutions for staffing companies on the Salesforce platform.
- Designing and developing solutions for Staffing Agencies, including applicant tracking processes, workforce management processes and rates management processes.
- Providing key user training and support to ensure successful implementation of software solutions.
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