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2 days ago
We are seeking a highly skilled and experienced Lead Functional Consultant to join our team. The ideal candidate will have a deep understanding of the staffing industry and its processes, as well as excellent technical skills in software implementation and configuration.
This role is responsible for delivering cutting-edge Staffing and Rates Management solutions to our customers using the Salesforce platform. You will work closely with our implementation partners, product managers, and technology partners to solve complex business problems and transform customer operations.
Your key responsibilities will include:
- Implementing Rates Management solutions for staffing companies on the Salesforce platform;
- Collaborating with cross-functional teams to design and develop innovative solutions;
- Providing expert guidance and support to customers during the implementation process;
- Maintaining high levels of customer satisfaction through proactive issue resolution and effective communication.
- Strong knowledge of the staffing industry, including Rates calculation, contract management, gross margin, and profitability modeling;
- Proven experience in middle office and agency project implementations, including end-to-end workflows from application through to placement, payroll, and invoicing;
- High level of confidence with configuring software solutions to solve business problems;
- Excellent business analysis skills, including the ability to solicit and document functional requirements;
- Exceptional communication skills, both written and verbal.
This is an exciting opportunity to be part of a dynamic team and make a significant impact on our customers' businesses. As a Lead Functional Consultant, you will enjoy:
- A competitive salary and benefits package;
- The opportunity to work on challenging projects and deliver high-quality results;
- Ongoing training and development opportunities to enhance your skills and expertise;
- A collaborative and supportive work environment.
We are a leading provider of Staffing and Rates Management solutions to the staffing industry. Our team is dedicated to delivering exceptional service and value to our customers, and we are looking for talented individuals who share our vision and values.
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