Travel Operations Coordinator

4 weeks ago


Melbourne, Victoria, Australia Travel Trade Recruitment Full time

Job Title: Travel Operations Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Travel Operations Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our travel business.

Key Responsibilities:

  • Coordinate with suppliers and partners to ensure timely and accurate delivery of travel services and products.
  • Approve invoices and manage administrative tasks.
  • Provide exceptional support to the sales team by managing booking confirmations, amendments, and cancellations.
  • Use knowledge of products and systems to assist in improvements to operational efficiency and tour itineraries.
  • Maintain accurate records of transactions, communications, and inventory.
  • Troubleshoot before, during, and post-tour.

Requirements:

  • 1-3 years' experience in a travel consultant role, operational support, or groups support preferably in the travel industry.
  • Excellent organizational and multitasking skills with a keen attention to detail.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and familiarity with booking/reservation systems.
  • Problem-solving skills and a proactive approach.
  • Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

  • Competitive salary $60-65K + Super.
  • Full-time permanent role in a welcoming environment.
  • Flexible hybrid working arrangements post probation.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to be part of a passionate team dedicated to creating extraordinary travel experiences.


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