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Customer Service Officer
2 months ago
We are seeking a highly skilled Customer Service Officer to join our team at Conquest Recruitment Group. As an on-hired employee, you will work 38 hours a week, commencing at 8am, and report to the Sales Manager.
Your key responsibilities will include providing exceptional customer service via phone, confirming orders and deliveries, responding to enquiries, and resolving issues. You will also process orders, use computer systems, and support the sales team as a first point of contact. Additionally, you will maintain systems and records, ensuring accuracy and attention to detail.
Key Skills and Experience
- Excellent communication and interpersonal skills
- Strong computer skills and proficiency in MS Office suite
- Customer service experience, preferably in the building industry
- Ability to work effectively in a team environment
- Organisational skills and attention to detail
We are looking for a candidate with a strong work ethic, a positive attitude, and a commitment to delivering exceptional customer service. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.
