Community Development Officer

2 weeks ago


Cleveland, Queensland, Australia beBeeCommunity Full time $43,880 - $62,200
Job Summary

The Community Engagement Specialist plays a pivotal role in driving the success of our shelter's community outreach initiatives.

This position is responsible for providing comprehensive case management and connections to housing resources and supportive services to assist clients transitioning out of homelessness.

  • Collaborate with clients to devise Exit Plans that accelerate their transition out of homelessness, connecting them with suitable destination options based on eligibility
  • Facilitate referrals and connections to community partners, as appropriate
  • Assist shelter clients in enhancing their income prospects by guiding them towards job training programs, employment opportunities, or facilitating SSI/SSDI applications
  • Align clients' trajectories with their Exit Plans by coordinating their engagement with other Communities within the Shelter
  • Ensure client's integration into Cuyahoga County's Coordinated Entry system
  • Arrange client transportation to critical destinations outlined in their action plans
  • Adapt to fluctuating needs by floating between Communities, as needed
  • Maintain participant data and statistical information in the client database system
  • Engage in regular caseload reviews with supervisor(s)
  • Assist in managing Shelter emergencies in adherence to program policies, prioritizing the safety of both clients and staff
  • Conduct bi-weekly reviews with each community participant to monitor progress
  • Apply best practices in case management (e.g., Motivational Interviewing, Critical Time Intervention) and shelter operations (e.g., Housing First, Low Demand, Harm Reduction).
Required Skills and Qualifications
  • Bachelor's Degree; High School Diploma or GED accepted
  • Proven experience identifying, accessing, and coordinating with community partners and social service resources
  • Experience working with vulnerable populations and people with lived experience
  • Ability to uphold and support the Housing First Philosophy
  • Licensed Social Worker or equivalent professional certification preferred but not required. The ideal candidate will possess strong analytical, communication, and interpersonal skills.
Benefits Package

We offer a comprehensive benefits package, including medical dental, vision, disability, life insurance, generous paid time off, and a 403(b) retirement savings plan. We are an equal opportunity employer committed to diversity and inclusion.



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