Hospitality Team Lead

2 days ago


Melbourne, Victoria, Australia JLL Full time

JLL is looking for a Hospitality Team Lead to oversee the delivery of exceptional service experiences at our commercial space, The Loft. As a key member of our operations team, you'll be responsible for leading by example, driving excellence, and mentoring colleagues to achieve outstanding results.

Key responsibilities include:

  • Lead and manage a team of concierges to deliver high-quality services
  • Develop and implement operational procedures to optimize efficiency and productivity
  • Collaborate with cross-functional teams to ensure seamless integration and effective communication
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions
  • Stay abreast of industry trends and best practices, applying knowledge to enhance services and drive business growth

The estimated salary for this position is approximately $90,000 per annum, based on industry standards and the requirements of the role.



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