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Executive Housekeeping Lead

1 month ago

Melbourne, Victoria, Australia Silk Hospitality Full time

Silk Hospitality is a leading Australian-owned and operated hotel services company, established in 2009.

We are seeking an experienced Executive Housekeeping Lead to join our team in Melbourne and surrounding areas.

About the Role

This is a unique opportunity for a natural leader to drive results within a high-performing team and deliver exceptional service to our clients.

  • Ensure team KPIs are met or exceeded
  • Assist with recruitment and employee mentoring
  • Plan and coordinate housekeeping activities according to contract terms
  • Deliver regular reports to the Operations Manager
  • Roster staff

The ideal candidate will have prior experience in a leadership or people management role, with a strong background in housekeeping or cleaning. They will be able to thrive in a fast-paced environment, remain calm under pressure, and demonstrate complex problem-solving abilities.

What We Offer

As a key team member of our Operations Team, you will have a direct impact on our brand's reputation and delivery of services to our clients. In addition, Silk Hospitality offers:

  • A competitive salary of $85,000 - $105,000 per annum
  • Employee perks and benefits, including discounts at retail stores and local services
  • Coaching, mentoring, and upskilling opportunities
  • A supportive work culture
  • Opportunities for internal promotions and movements across the country

To succeed in this role, you will need to be competent with computer systems and Microsoft Office Suite, as well as demonstrate a proactive approach and innovation. If you are passionate about delivering exceptional service and driving results, we encourage you to apply for this exciting opportunity.