Membership Administrator

2 weeks ago

South Brisbane, Queensland, Australia St Vincent de Paul Full time

About this role

We are seeking a highly skilled and experienced Membership Officer to join our team at St Vincent de Paul Society Queensland.

Main Responsibilities

  • Provide administrative support services in a professional and timely manner.
  • Admin support to General Manager Membership and Director of Mission as required.
  • Support Member enquiries, ensuring appropriate delegation, support and guidance is provided.
  • Provision of financial support including processing of invoices, credit card management, and financial reconciliations.
  • Management of required database/s, including data entry and oversight of data accuracy and associated compliance requirements.
  • Review and contribute to the relevance of established processes, ensuring administrative procedures are updated to enable efficient delivery of services.
  • Preparation and distribution of reports as directed.
  • Oversee administrative duties relating to Overseas Partnership Program and Twinning.
  • General administrative support services, including resourcing, filing, scanning, photocopying, and ordering.
  • Associated administrative meeting and organisation support tasks, including room bookings, calendar management, and meeting minutes.

Qualifications and Experience

  • Minimum Certificate III in Business Administration or equivalent professional experience.
  • Previous experience in a high-volume administration support role.
  • Previous experience in the management and support of staff and/or volunteers.
  • Microsoft Office suite proficiency with advanced aptitude in Word, Outlook, and Excel.
  • Exemplary phone manner and a professional attitude promoting SVdP's core values.
  • Ability to work with a diverse range of key stakeholders.
  • Personal aptitude for attention to detail and data accuracy.
  • Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and ability to work in accordance with policies and procedures.

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