Membership Officer

1 month ago


Brisbane, Queensland, Australia KBH Solutions Full time

We are seeking a skilled Membership Officer to join our team at KBH Solutions. As a Membership Officer, you will be responsible for handling outbound calls, inbound calls, and emails from members. You will be dealing with an older demographic of customers, requiring strong customer service skills and exceptional communication abilities.

The ideal candidate will have strong computer skills, strong time management and organisational skills, and the ability to work in a fast-paced, high-pressured environment. You will be responsible for conducting surveys with members, managing administration processes supporting their membership, and handling enquiries including application of new members.

About you:

  • Strong customer service experience
  • Exceptional communication and interpersonal skills
  • Strong computer skills
  • Strong time management and organisational skills
  • Ability to work in a fast-paced, high-pressured environment

We are open to candidates with a background in customer service or administration, and those looking for a career move from retail or hospitality. If you are driven to provide a fantastic service to your customers, we encourage you to apply.



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