Administrative Liaison

1 week ago

Brisbane, Queensland, Australia Beaumont People Full time

About the IPA:

The Institute of Public Accountants (IPA) is a leading professional accounting body in Australia, recognised for its hands-on skills and broad understanding of the business environment. With over 40,000 members in more than 80 countries, the IPA represents members and students working in private practice, industry, commerce, government, and academia.

About the Role:

As the Administration Coordinator, you will provide essential support to ensure the smooth operation of the QLD office. The ideal candidate will have excellent organisational skills, attention to detail, and a proactive approach to problem-solving.

Key Responsibilities:

  1. Provide high-quality customer service to members and non-members via email, phone, and in-person.
  2. Assist with membership applications and renewals.
  3. Manage data entry and database maintenance.
  4. Handle invoice management and other administrative tasks.
  5. Support other business units as required, including event and training coordination.
  6. Manage incoming and outgoing mail, order office supplies, and perform other ad-hoc office duties.

Requirements:

  1. Previous experience in an administrative role is preferred.
  2. Excellent phone manner and ability to engage with members effectively.
  3. Strong organisational skills with high accuracy and attention to detail.
  4. Ability to build and maintain effective working relationships and work within a team.
  5. Exceptional communication skills, both written and verbal.
  6. Proficiency in using various technology systems and platforms.

Benefits:

  1. Hybrid working arrangements.
  2. Flexible hours.
  3. Additional leave during the Christmas shutdown period.
  4. Opportunities for professional growth and career development.
  5. A social and friendly team with a great office culture.

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