Brisbane Membership Coordinator Role

1 week ago


Brisbane, Queensland, Australia KBH Solutions Full time
About KBH Solutions

We are a leading non-profit organization based in the heart of Brisbane, dedicated to making a positive impact in our community.

Job Description:Salary:

The successful candidate will be rewarded with a competitive hourly rate of $34 plus superannuation, providing a stable financial foundation for their career growth.

Job Summary:

We are seeking an experienced Membership Officer to join our dynamic team on a contract basis until 20th December. As a key member of our team, you will be responsible for handling outbound and inbound calls, emails from members, and managing administrative tasks to support membership management.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building strong relationships with clients, and driving results through exceptional customer service.

About You:
  • You possess strong customer service experience, with excellent communication and interpersonal skills.
  • You have proficiency in computer skills and can work efficiently in a time-sensitive environment.
  • You are an organized individual with great time management skills, able to prioritize tasks effectively.
  • You have longevity in your prior roles, demonstrating your ability to build strong relationships and drive long-term success.
Key Responsibilities:
  • Speak with current and prior members to understand their needs and preferences.
  • Conduct surveys with members to gather valuable feedback.
  • Manage administration processes supporting membership management, including handling inquiries and applications.
  • Focus on retaining existing members by providing exceptional service and building strong relationships.
Benefits:

As a valued member of our team, you will enjoy a supportive work environment, ongoing development opportunities, and a chance to celebrate your birthday with an extra day off. Don't miss out on this exciting opportunity to grow your career and make a real difference in our community



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