Executive Business Development and Client Onboarding Specialist

3 hours ago

Brisbane, Queensland, Australia beBeeBusiness Full time $98,765 - $123,456
About the Role

Our organization is seeking an accomplished and experienced Business Development Manager to assume a pivotal leadership role. This key position will be responsible for driving business growth, ensuring inclusive outcomes, and delivering exceptional client experiences.

The successful candidate will lead operational management across all NDIS services, manage initial assessments, intake, and onboarding of new participants, and establish strong relationships with funding bodies and stakeholders.

Key Responsibilities
  • Strategic sales and marketing initiatives to drive business growth
  • Building and managing processes for relationship management and nurturing business opportunities
  • Establishing and maintaining strong relationships with funding bodies and relevant stakeholders
  • Identifying, triaging, assessing, and onboarding clients while ensuring a positive experience
  • Coordinating with operations and support divisions for seamless client onboarding and service delivery
  • Owning conversation targets and plans across all stages of customer journey
  • Generate and convert leads through sales and marketing initiatives
  • Build and maintain local community and referral networks
  • Manage the initial assessment, intake, and onboarding processes for new participants
  • Provide advice and information to potential clients, careers, parents, and families
  • Foster positive working relationships with external stakeholders
Requirements
  • National Police Records Check
  • NDIS Worker Screen or willingness to obtain
  • Evidence of work rights
  • Preparedness to undertake some intra and interstate travel
  • Bachelor's degree in Business Administration, Marketing, Health Services Management, or a related field (or equivalent experience)
  • Proven experience in a Business Development role within the community disability space
  • Adept understanding and knowledge of the NDIS, Disability and Aged Care sectors
  • Established ability to build strong relationships with customers, case managers, and other key stakeholders
  • Previous experience transitioning NDIS participants from hospital
  • Demonstrated ability to work with a high level of independence and autonomy
  • Well-developed time management skills ensuring stakeholder expectations are met
  • High level of written and verbal communication

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