Claims Portfolio Manager
5 days ago
We're a leading Australian retailer with a rich history dating back to 1914. With over 120,000 team members across the country, we're dedicated to making a positive impact on our customers' lives.
Job DescriptionWe're seeking a skilled Claims Portfolio Manager to join our team in NSW. As part of our Self Insurance team, you'll play a critical role in managing workers compensation claims and ensuring our injured team members receive the support they need.
Your key responsibilities will include:
- Proactively managing a portfolio of workers compensation claims to ensure timely and effective resolution.
- Determining ongoing liability on complex claims and working with stakeholders to achieve a fair outcome.
- Facilitating collaboration between injured team members, treatment providers, and other stakeholders to drive continuous improvement in claims management.
- Coordinating services that support our injured team members' return to work.
- Managing external service providers and gathering information from stakeholders to effectively manage claims.
To succeed in this role, you'll need:
- A strong understanding of workers compensation laws and regulations.
- Experience in claims management, preferably in a similar industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite of products.
- Claims or electronic information management systems experience.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and making a real difference in people's lives. If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you.
What We OfferAs a member of our team, you can expect:
- A competitive salary package, including a base salary of $85,000 - $105,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment with a strong focus on teamwork and collaboration.
- The chance to make a real difference in people's lives and contribute to the success of a leading Australian retailer.
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