Personal Injury Claims Specialist

6 days ago

Darwin, Northern Territory, Australia beBeeCareer Full time $80,000 - $124,000
Claims Advisor

Join a team that truly makes a difference in people's lives. As a Claims Advisor, you'll be responsible for managing a portfolio of personal injury claims and supporting individuals through challenging times.

Key Responsibilities:
  • Managing a portfolio of Workers Compensation claims for small, medium, and large employers
  • Accurately assessing claims and ensuring injured workers receive the correct entitlements in accordance with relevant legislation
  • Communicating clearly and empathetically with all stakeholders
  • Prioritising your workflow to meet key timeframes and deliver a seamless experience
  • Collaborating with internal teams and external partners to deliver proactive case management
Requirements:
  • A passion for helping others and delivering exceptional customer service
  • Strong communication skills – the ability to listen, engage, and resolve issues effectively
  • A team-focused attitude with the ability to thrive in a high-volume, fast-paced environment
  • Empathy and compassion for those navigating complex, often emotional situations
  • The ability to analyse information and make sound, timely decisions
What We Offer:
  • Competitive salary and performance-based incentives
  • Leave benefits including annual leave, flexible leave, and parental leave
  • Hybrid working arrangements allowing you to work where you thrive
  • Staff discounts on various products and services
  • Reward and recognition programs celebrating your hard work and achievements

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