Injury Claims Administrator
1 day ago
Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand.
The company operates as part of the global risk management and insurance group Arthur J Gallagher & Co.
This role offers an exciting opportunity to work in a dynamic environment with a supportive team culture.
You will have the chance to develop your skills through strong succession planning and mentoring programs, ensuring long-term career growth and success.
About the Role- Act as the first point of contact for injured workers, employers, medical practitioners etc. for all matters regarding workplace injury claims;
- Drive the return to work process through proactive claims management services including determining claims and injury management entitlements, scheduling appointments, undertaking regular contacts and reviews, and processing benefits/payments in accordance with relevant legislation;
- Collaborate with internal stakeholders including Eligibility Officers, Return to Work Specialists, Injury Management Consultants and Mental Health Consultants;
- A passion for helping people with experience in administration or customer service, preferably in workers compensation, claims or other related disciplines;
- Highly developed communication skills with the ability to engage at all levels of organisation and with varied stakeholders;
- A proactive and strategic mindset, with exceptional time management and organisational skills, attention to detail, empathy and enthusiasm;
To be considered for this opportunity, you must have the right to live and work in Australia when applying.
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