Document Management Coordinator

1 week ago

Australia Australian Helicopter Pilot School Pty Limited. Full time
About the Role

We are seeking a highly skilled Document Management Coordinator to join our team at Australian Helicopter Pilot School Pty Limited. As a key member of our organization, you will play a pivotal role in managing our document control processes and promoting the effective use of our new aviation-specific content and document management system.

Key Responsibilities:
  • Document Control: Lead the implementation of document control processes across the company, ensuring adherence to best practices in accordance with company policies.
  • DMS Champion: Manage the rollout and integration of the Web Manuals system, customising it to meet our specific needs whilst promoting its adoption and effective use across the organisation. Act as the go-to expert and advocate for best practices.
  • Procedure Writing: Develop, write, and update clear and concise procedures to ensure consistent and efficient document handling and management.
  • Process Improvement: Continuously assess and improve document management processes to enhance efficiency, accuracy, and compliance.
  • Training & Support: Conduct training sessions and provide ongoing support to users to ensure they are proficient in using the new DMS and understand document control procedures.
  • Quality Assurance: Conduct regular audits of documentation to ensure compliance and identify areas for improvement.
  • Collaboration: Work closely with various departments to understand their documentation needs and provide tailored solutions.
Requirements:
  • Experience with Web Manuals or other document management systems is highly desirable, but not required.
  • Highly tech-savvy, with strong computer literacy and the ability to quickly learn and adapt to new systems.
  • Exceptional attention to detail, with a fastidious approach to maintaining accuracy and consistency.
  • Strong communication skills, both written and verbal, with the ability to clearly convey information to diverse audiences.
  • Personable and approachable, with the ability to work well with colleagues at all levels of the organisation.
  • Well organised, with the ability to manage multiple tasks and priorities effectively.
  • Confident and effective trainer, capable of engaging and educating users.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficient in Microsoft Office Suite and document management software.

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