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Care Coordinator

2 months ago

Australia Elevatesupportcare Full time

About the Role

We are seeking an experienced Care Coordinator to join our dynamic team at Elevate Support Care. In this role, you will be responsible for:

  • Care Plan Development: Regularly reviewing and updating care plans to ensure they meet the evolving needs of our clients.
  • Service Coordination: Collaborating with care providers to ensure services are delivered in accordance with each client's care plan.
  • Client Engagement: Serving as the primary point of contact for clients and their families, addressing any concerns or feedback promptly.
  • Rostering Management: Working closely with the rostering team to ensure participants receive support as required.
  • Assessment and Support Planning: Conducting assessments and developing individual support plans in collaboration with participants, their families, and other stakeholders.
  • Service Delivery Oversight: Ensuring services are delivered timely and effectively, and reviewing support plans regularly.
  • Staff Guidance and Support: Providing guidance to support workers and other staff to ensure services are delivered in accordance with participant support plans.
  • Record Keeping and Compliance: Maintaining accurate and up-to-date records of all services provided, and ensuring all services comply with NDIS Quality and Safeguarding Standards and other relevant policies and procedures.
  • Quality Improvement: Participating in activities to improve client care and outcomes.
  • Confidentiality and Data Protection: Maintaining the confidentiality of client information.
  • Care Plan and Budget Updates: Updating Care Plans and Budgets for clients to ensure their care needs and health deterioration are well documented.
  • Team Collaboration and Support: Providing support to achieve team goals in a warm and friendly work environment.
  • Training and Professional Development: Attending meetings and training sessions, conducting training and briefing sessions for support workers, and preparing care plans/reports for clients.
  • Document Management and Maintenance: Maintaining up-to-date versions of all compliant documents.

Requirements

  • 2 years or more prior experience as a care or support coordinator for NDIS Disability Services is essential.
  • Qualifications in a health-related field, such as Enrolled Nursing, Certificate III in Individual Support, Aged Care, or Diploma in Community Services, highly desirable.
  • Experience in coordinating a program for older people or people with a disability in the community and understanding of consumer-directed care.
  • Knowledge of the NDIS Practice Standards.
  • Excellent documentation skills.
  • Computer literate and competent in the use of various apps.
  • Excellent communication skills with the ability to liaise and consult with a wide range of clients, health professionals, and team members.
  • Own registered vehicle and current driver license.
  • NDIS WC Clearance and Police Check.
  • A second language is desirable, but not essential for the position.

Benefits of Working with Elevate Support Care

  • Supportive team and management.
  • Opportunities for professional development.
  • Competitive salary.
  • Ongoing support and training opportunities.
  • Reward and Recognition Programs.
  • Generous Salary Packaging benefits.
  • A laptop and mobile phone will be provided.