Customer Service Representative

4 weeks ago


Townsville, Queensland, Australia AMA GROUP AUSTRALIA Full time
Customer Service Officer Opportunity

AMA Collision Mackley St is a leading provider of automotive services in Townsville, renowned for its commitment to quality and efficiency. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a skilled Customer Service Officer to join our ranks.

The Role

We're looking for a highly professional and personable individual to assist and support our team and customers. As a Customer Service Officer, you'll be responsible for ensuring a customer-friendly environment, greeting customers, and keeping them informed about the repair process. You'll also be in contact with customers to ensure their satisfaction with the AMA experience.

Key Responsibilities

  • Provide exceptional customer service and support
  • Assist with administration tasks and inventory management
  • Liaise with insurance providers and customers
  • Support management with various tasks

Requirements

  • Proven experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Highly organized and efficient

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career development and growth
  • A competitive salary and benefits package
  • A recognition and reward program

At AMA Group Australia, we value our team members and strive to create a positive and inclusive work environment. We're committed to diversity and equal opportunity employment. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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