Customer Service Representative

6 days ago


Townsville, Queensland, Australia Telstra Full time

At Telstra, we're seeking a talented Customer Service Representative to join our retail team.

The ideal candidate will be passionate about delivering exceptional customer experiences, using their consultative approach to identify and provide solutions to customers' telecommunications needs.

We offer a fast-paced, target-driven environment that fosters growth and development. Our team is dedicated to staying up-to-date with the latest technology and gadgets, ensuring our customers receive the best possible service.

Key Responsibilities:

  • Provide exceptional customer service, exceeding customer expectations
  • Identify and offer tailored solutions to meet customers' needs
  • Collaborate with colleagues to achieve sales targets and KPIs

What You'll Need:

  • Experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Benefits:

  • Continuous training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement

How to Apply:

Submit your application, and our team will review your qualifications. Once selected, you'll participate in an assessment supported by HireVue.



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