Customer Service Representative
3 weeks ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our airport operations, you will be responsible for providing exceptional customer service to our passengers, ensuring a positive and memorable experience for all.
Key Responsibilities:
- Meet and greet customers, providing a warm and welcoming environment
- Assist with boarding and disembarking flights, ensuring a smooth and efficient process
- Provide information and support to customers, addressing any queries or concerns
- Work collaboratively with our team to maintain a high level of customer satisfaction
Requirements:
- Recent face-to-face customer service experience in a hospitality or tourism environment
- A passion for delivering exceptional customer service
- Ability to work a 7-day rotational shift roster, covering a 24/7 operation
- Unrestricted driver's license
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
About Qantas:
Qantas is a leading Australian airline, committed to providing exceptional customer service and experiences. We are proud to be a part of the Qantas Group, a company that values diversity, inclusion, and employee development.
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