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Hospitality Manager

2 months ago

Sydney, New South Wales, Australia Trippas White Group Full time

About Us

Trippas White Group is a leading hospitality company, operating high-profile restaurants, cafes, and events across Australia. Our prestigious portfolio includes iconic venues in Sydney, Brisbane, and Canberra.

Our Vision

We strive to provide exceptional service and experiences for our guests, while fostering a dynamic and supportive work environment for our team members.

Job Summary

We are seeking a skilled and experienced Lounge Supervisor to join our team at Sydney Airport Lounge and Beyond Lounge. As a Lounge Supervisor, you will be responsible for overseeing daily operations, leading a team, and ensuring high standards of work quality and safety.

Key Responsibilities

  • Supervise Daily Operations
    • Ensure all tasks are completed efficiently and effectively
    • Monitor and maintain high standards of work quality and safety
  • Lead and Manage a Team
    • Provide guidance and support to team members to achieve departmental goals
    • Develop and implement strategies to improve team performance and productivity
  • Communicate Effectively
    • Communicate effectively with management and team members to ensure smooth operations
    • Provide excellent customer service and resolve any issues or concerns

Requirements

  • Minimum 3 years of experience in hospitality or guest services in a busy environment
  • Minimum 1 year of supervisor or management experience
  • Demonstrated ability to work independently and as part of a team
  • Good knowledge of OH&S and Food Hygiene requirements
  • Excellent verbal communication and customer service skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Competitive salary and benefits package