Hospitality Manager

5 days ago


Sydney, New South Wales, Australia SOFITEL Full time

Job Summary

We are seeking a highly skilled and experienced Hospitality Manager to join our team at Sofitel. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant operations run smoothly.

Key Responsibilities

  • Service Excellence
    • Ensure that all guests are provided with personalized service and that their requests are quickly and efficiently achieved.
    • Embody the art of French hospitality through a "can do" attitude.
  • Restaurant Operations
    • Organize and control the day-to-day operation of Atelier by Sofitel.
    • Manage the service of food and beverage within the restaurant where required.
  • Team Management
    • Assist the Outlets Manager with the training and development of all ambassadors.
    • Ensure that all areas are adequately staffed to service the anticipated business at an acceptable standard.

Requirements

  • Experience
    • Experience in a similar role is preferred, but not required.
    • Previous experience in high-volume restaurants.
  • Skills
    • Strong communication skills.
    • Ability to work a rotating roster including weekends & public holidays.

Benefits

  • Industry benefits worldwide on accommodation, dining and lifestyle services.
  • Access to daily discounted coffee and Ambassador dining menu.
  • A unique training platform to enhance your skills and knowledge.

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