Hospitality Manager
5 days ago
Job Summary
We are seeking a highly skilled and experienced Hospitality Manager to join our team at Sofitel. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant operations run smoothly.
Key Responsibilities
- Service Excellence
- Ensure that all guests are provided with personalized service and that their requests are quickly and efficiently achieved.
- Embody the art of French hospitality through a "can do" attitude.
- Restaurant Operations
- Organize and control the day-to-day operation of Atelier by Sofitel.
- Manage the service of food and beverage within the restaurant where required.
- Team Management
- Assist the Outlets Manager with the training and development of all ambassadors.
- Ensure that all areas are adequately staffed to service the anticipated business at an acceptable standard.
Requirements
- Experience
- Experience in a similar role is preferred, but not required.
- Previous experience in high-volume restaurants.
- Skills
- Strong communication skills.
- Ability to work a rotating roster including weekends & public holidays.
Benefits
- Industry benefits worldwide on accommodation, dining and lifestyle services.
- Access to daily discounted coffee and Ambassador dining menu.
- A unique training platform to enhance your skills and knowledge.
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