Hospitality Operations Manager

4 weeks ago

Sydney, New South Wales, Australia Mulpha Full time

Unlock Your Potential in the World of Wine and Hospitality

Bimbadgen, a renowned winery and hospitality group, is seeking a highly skilled and experienced Hospitality Operations Manager to join their team in the picturesque Hunter Valley. As a key member of the management team, you will be responsible for overseeing the daily operations of our hospitality venues, including ESCA Restaurant, Bimbadgen Cellar Door & Woodfire Pizza, and Palmers Lane Weddings & Events.

With a strong focus on delivering exceptional guest experiences, you will work closely with the General Manager to develop and implement strategies that drive revenue growth, elevate guest satisfaction, and uphold our brand's reputation for excellence. Your expertise in hospitality management, combined with your passion for wine and customer service, will make you an invaluable asset to our team.

Key Responsibilities:

  • Oversee the daily operations of our hospitality venues, ensuring seamless execution of events and services.
  • Develop and implement strategies to drive revenue growth, improve guest satisfaction, and enhance our brand's reputation.
  • Lead and mentor a high-performing team, fostering a culture of excellence and teamwork.
  • Cultivate relationships with guests, wine club members, and industry partners to enhance brand loyalty and drive sales.
  • Ensure compliance with all licensing, safety, and regulatory requirements.

Requirements:

  • Proven experience in hospitality management, preferably within the wine or luxury hospitality industry.
  • Strong leadership skills with a track record of building and motivating high-performing teams.
  • Exceptional communication and interpersonal abilities, with a focus on delivering outstanding guest service.
  • A business mindset with the ability to analyse results, identify opportunities, and drive measurable improvements.
  • Knowledge of wine and a passion for sharing that knowledge with others.

About Bimbadgen:

Bimbadgen is a leading winery and hospitality group, proudly part of the Mulpha International portfolio. With a strong presence in the Hunter Valley, we offer a unique blend of wine, food, and hospitality experiences that cater to a wide range of tastes and preferences.

About Mulpha:

Mulpha is a highly experienced real estate and hospitality investor, with a diverse portfolio of assets across Australia, New Zealand, the UK, and Malaysia. Our commitment to excellence and customer satisfaction drives our business, and we are seeking like-minded individuals to join our team.

How to Apply:

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your relevant experience and accomplishments. We look forward to hearing from you

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